Refunds
Crispy Ananas is food. So there are no returns “just because” – but a clear solution if something is wrong.
Last updated: 20 September 2026
No returns on food
For hygiene reasons, food products are excluded from returns and exchanges. This applies to opened and unopened pouches alike.
Damaged or wrong delivery
If a pouch arrived damaged or the wrong product was delivered, contact info@yumsociety.ch within 48 hours of receipt – with your order number and a photo. We send a replacement or refund you.
Refund
Refunds go to the original payment method within 5–10 working days of our confirmation.